ARZ MOBILE LLC, a Wyoming limited liability company ("Operator", "we", "us", or "our"), operates the website and the Tile Dreams mobile application (the "Application").
This privacy policy (the "Privacy Policy") is an integral part of the Terms of Use and both documents should be read together. The Operator respects the privacy of its users. In order to improve the protection of the Users, the Operator publishes this Privacy Policy regarding how the Operator collects, uses, stores, and protects Your information resulting from Your use of the Application.
The processing and collection of personal data is governed by applicable data protection laws, including the General Data Protection Regulation (the "GDPR") and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"). Whenever you provide the Operator with such information, the Operator will only use your information in accordance with applicable laws. At all times You remain in control of Your information, and You can withdraw Your consent to provide Your information to the Operator where processing is based on consent.
The data controller of the Application is ARZ MOBILE LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States, Phone: +1 (585) 825-1050, Email: info@arzmobilellc.com, which is the entity that decides how Your personal information is processed and for what purposes as detailed in this Privacy Policy.
1. Information We Collect
During Your use of the Application, the Operator may collect the following categories of personal information and device technical data:
- Identifiers: Identifier for Advertisers (IDFA on iOS, GAID on Android), IP address, and unique device identifiers.
- Usage & Game Data: In-app events, gameplay statistics, levels completed, ads watched, crash logs, and session durations.
- Analytical & Advertising Data: Technical data collected automatically through embedded third-party Software Development Kits (SDKs) and analytics software.
2. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the UK, we process your personal data under the following legal bases:
- Performance of a Contract: To operate the Application, enable gameplay features, and maintain user accounts.
- Legitimate Interests: To analyze game performance, fix bugs, maintain network security, and improve user experience.
- Consent: For target advertising (such as reading your IDFA/GAID) and sending electronic newsletters/updates. You can withdraw your consent at any time.
- Compliance with Legal Obligations: To fulfill tax, accounting, or legal requirements.
3. Your Rights Regarding Your Personal Information
Under the GDPR and CCPA, You have the following rights depending on your jurisdiction:
- Access & Portability: Right to request copies of the personal data we hold about you in a structured format.
- Rectification: Right to request correction of inaccurate personal data.
- Erasure ("Right to be Forgotten"): Right to request deletion of your personal data.
- Restriction & Objection: Right to restrict or object to the processing of your personal data under certain conditions.
- Withdraw Consent: Right to withdraw consent at any time where processing relies on consent.
- Opt-Out of Sale or Sharing (CCPA): California residents have the right to opt-out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising. We do not sell personal data for monetary value, but sharing device identifiers for targeted ads may be considered a "sale" or "share" under California law. You can opt-out by contacting us.
To exercise any of your rights, please contact us at info@arzmobilellc.com.
4. Database, Use, and Retention of Information
All collected information is stored securely in our databases. We use your data to:
- Provide, maintain, and improve the Application's performance and core gameplay features.
- Provide technical support and troubleshooting.
- Display contextual and personalized advertisements.
- Send optional newsletters, promotional materials, or updates (if opted in).
- Enforce our terms, prevent fraud, and comply with applicable laws.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
5. Transferring Information to Third Parties & International Data Transfers
We may share your information with trusted third-party service providers (such as cloud hosting providers, analytics tools, and ad networks) solely to facilitate the Application.
International Transfers: As the Operator is located in Wyoming, USA, your personal data may be transferred to, stored, and processed in the United States or other jurisdictions where our servers or third-party providers reside. For transfers of European data out of the EEA/UK, we rely on standard contractual clauses (SCCs) or other legally approved transfer mechanisms to ensure an adequate level of data protection.
We may also disclose your information if required to do so by law, court order, or to protect the rights, property, and safety of the Operator, our users, or the public.
6. Third-Party Links & Advertising Opt-Out
Our Application may contain links to third-party services or integrate third-party SDKs (e.g., ad networks and analytics tools) that operate under their own privacy policies. We are not responsible for the privacy practices of third parties.
Advertising Tracking Opt-Out: You can opt-out of interest-based advertising and tracking at any time through your device settings:
- iOS Devices: Go to Settings > Privacy & Security > Tracking and toggle off tracking permissions for the Application.
- Android Devices: Go to Settings > Privacy > Ads and select Delete advertising ID or Opt out of Ads Personalization.
7. Cookies and Similar Technologies
We and our service partners use cookies, SDKs, and local storage technologies to ensure essential functionality, personalize user experience, analyze usage patterns, and serve targeted ads. You can control these technologies via your device settings or through the in-app privacy consent management banner where available.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or misuse. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security. In the event of a security breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.
9. Children's Privacy (Minors)
We do not knowingly collect, solicit, or market to children under the age of thirteen (13) (or under 16 in certain European jurisdictions). If we become aware that we have collected personal data from a child without verifiable parental consent, we will take immediate steps to delete that information from our servers. If you believe a child has provided us with personal data, please contact us at info@arzmobilellc.com.
10. Email Updates and Communications
If you subscribe to receive updates or newsletters, we may send you administrative and promotional emails. You can opt out of receiving promotional messages at any time by clicking the "Unsubscribe" link provided in those emails or by contacting us directly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. We will notify you of any material changes by updating the "Effective From" date at the top of this document, and where appropriate, providing additional notice via email or within the Application.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sheridan, WY 82801, United States
Phone: +1 (585) 825-1050
Email: info@arzmobilellc.com